BNI · FFSC
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BNI®
Worksheet Edition 12-Week Cycle
Business / Strategy Meeting · 1-2-1

One to One.

Get to know your team. Increase your referrals.

កិច្ចប្រជុំ ១ ទល់នឹង ១ ដើម្បីពង្រឹងយុទ្ធសាស្ត្រ និងមុខជំនួញ

Prepared for · រៀបចំសម្រាប់

Fresh Food Supply Cambodia

Premium fresh-food distribution to hotels, restaurants & river cruise lines · since 2014

Member
Tim Boeun
សមាជិក៖ ទឹម បឿន
Chapter
BNI Reachsei
ជំពូក៖ BNI រាជសីហ៍
Role
Mentor Coordinator
អ្នកសម្របសម្រួលអ្នកណែនាំ
"Givers Gain."
— BNI Core Philosophy
Date · កាលបរិច្ឆេទ
01

12-Week Schedule

កាលវិភាគ ១២ សប្តាហ៍

Suggested topics are pre-set. Fill in date, time, and the BNI member you'll meet each week.

ប្រធានបទត្រូវបានស្នើជាមុន។ សូមបំពេញកាលបរិច្ឆេទ ម៉ោង និងឈ្មោះសមាជិក BNI សម្រាប់សប្តាហ៍នីមួយៗ។

Weekសប្តាហ៍ Date / Timeកាលបរិច្ឆេទ/ម៉ោង BNI Memberឈ្មោះសមាជិក Topic / Focusប្រធានបទ
02

Member Bio Sheet

សន្លឹកព័ត៌មានសង្ខេបអំពីសមាជិក
Business Information ព័ត៌មានអំពីមុខជំនួញ
Name
ឈ្មោះ
Tim Boeun · ទឹម បឿន
Business Name
ឈ្មោះអាជីវកម្ម
Fresh Food Supply Cambodia (FFSC)
Profession
ជំនាញវិជ្ជាជីវៈ
B2B Fresh Food Distribution — premium fresh produce, meat, seafood & dry goods supplier to hotels, restaurants, cafés, and river cruise lines.
ការផ្គត់ផ្គង់ស្បៀងអាហារស្រស់ B2B — អ្នកផ្គត់ផ្គង់បន្លែផ្លែឈើ សាច់ ត្រី និងគ្រឿងស្ងួតប្រណីត ដល់សណ្ឋាគារ ភោជនីយដ្ឋាន ហាងកាហ្វេ និងកប៉ាល់ទេសចរណ៍ទន្លេ។
Location
ទីតាំង
Phnom Penh, Cambodia — warehouse + cold-chain operation. Delivery citywide and to Siem Reap river-cruise ports.
ភ្នំពេញ កម្ពុជា — ឃ្លាំង + ខ្សែសង្វាក់ត្រជាក់។ ដឹកជញ្ជូនពាសពេញរាជធានី និងទៅកំពង់ផែទេសចរណ៍សៀមរាប។
Years in Business
រយៈពេលអាជីវកម្ម
12 years (since 2014) · ១២ ឆ្នាំ (តាំងពីឆ្នាំ ២០១៤)
Previous Types of Jobs
ការងារពីមុន
Personal Information ព័ត៌មានផ្ទាល់ខ្លួន
Spouse
ឈ្មោះគូស្រករ
Children
ឈ្មោះកូន
Animals / Pets
សត្វចិញ្ចឹម
Hobbies
ទម្លាប់ឧស្សាហ៍ធ្វើពេលទំនេរ
XAUUSD (gold) trading & MT5 Expert Advisor development; building HTML/JS business apps; self-study MBA in Global Innovation Management.
ការជួញដូរមាស XAUUSD និងការអភិវឌ្ឍ Expert Advisor លើ MT5; បង្កើតកម្មវិធីអាជីវកម្ម HTML/JS; សិក្សា MBA ផ្នែកគ្រប់គ្រងការច្នៃប្រឌិតសកលដោយខ្លួនឯង។
Activities of Interest
សកម្មភាពផ្សេងៗក្រៅពីការងារ
BNI Reachsei chapter activities; business-systems & automation; reading on innovation management.
សកម្មភាពនៅ BNI រាជសីហ៍; ប្រព័ន្ធអាជីវកម្ម និងស្វ័យប្រវត្តិកម្ម; អានសៀវភៅអំពីគ្រប់គ្រងការច្នៃប្រឌិត។
City of Residence
ទីក្រុងស្នាក់នៅ
Phnom Penh · ភ្នំពេញ  —  How long?
My Burning Desire
មហិច្ឆតាដែលខ្ញុំចង់សម្រេច
To position Fresh Food Supply Cambodia as the most reliable, technology-enabled premium supplier for Cambodia's hospitality sector — winning on quality, trust, and consistency, not on price.
ដាក់ Fresh Food Supply Cambodia ឲ្យក្លាយជា អ្នកផ្គត់ផ្គង់ប្រណីតដែលគួរទុកចិត្តបំផុត និងប្រើបច្ចេកវិទ្យាខ្ពស់ សម្រាប់វិស័យបដិសណ្ឋារកិច្ចកម្ពុជា — ឈ្នះដោយគុណភាព ការទុកចិត្ត និងភាពទៀងទាត់ មិនមែនដោយតម្លៃ។
Something no one knows about me
រឿងមួយដែលគ្មាននរណាដឹង
Keys to Success
គន្លឹះដើម្បីភាពជោគជ័យ
1) Systems before scale — every workflow lives in the FreshFood platform.   2) Always over-deliver on freshness & on-time delivery.   3) Treat every chef as a long-term partner.   4) Reinvest in technology and people.
១) ប្រព័ន្ធមុនការពង្រីក — រាល់នីតិវិធីត្រូវនៅក្នុង FreshFood platform។ ២) ផ្ដល់ស្បៀងស្រស់ និងដឹកជូនទាន់ពេល លើសពីការសន្យាជានិច្ច។ ៣) មើលចុងភៅគ្រប់រូបជាដៃគូរយៈពេលវែង។ ៤) វិនិយោគបន្តលើបច្ចេកវិទ្យា និងបុគ្គលិក។
03

GAINS Profile

សន្លឹកចំណុចគន្លឹះ GAINS

Goals · Accomplishments · Interests · Networks · Skills

G
Goals
គោលដៅ
  • Add 8–12 new premium hotel & restaurant accounts in Phnom Penh in the next 12 months.
  • Fully launch FreshFood v25 customer portal so 80%+ of orders are placed digitally.
  • Onboard one new river-cruise operator beyond the current six (Aqua Expeditions, Heritage Line, Lotus, AmaWaterways, Scenic, Emerald).
  • Personal: complete MBA Module 5 (Leadership & Org Behavior) and apply directly to FFSC team structure.
  • បន្ថែមអតិថិជនសណ្ឋាគារ និងភោជនីយដ្ឋានកម្រិតខ្ពស់ ៨–១២ កន្លែងនៅភ្នំពេញក្នុងរយៈពេល ១២ ខែខាងមុខ។
  • ដាក់ឲ្យដំណើរការពេញលេញនូវ FreshFood v25 customer portal ឲ្យការកម្ម៉ង់ ៨០%+ ធ្វើតាមប្រព័ន្ធឌីជីថល។
  • បន្ថែមដៃគូកប៉ាល់ទេសចរណ៍ទន្លេថ្មី ១ ក្រុមហ៊ុនបន្ថែមលើ ៦ ដែលកំពុងសហការ។
A
Accomplishments
សមិទ្ធផល
  • Founded FFSC in 2014 — 12 years of operation through multiple market cycles including COVID disruption to hospitality.
  • Built supplier relationships with six major international river-cruise lines: Aqua Expeditions, Heritage Line, Lotus, AmaWaterways, Scenic, Emerald.
  • Designed and built FFSC's own end-to-end business platform (FreshFood v25): customer portal, AI ordering, invoicing, exception-flow receipt confirmation.
  • Past President of BNI Reachsei chapter; currently Mentor Coordinator.
  • Operates a second business — AAS (Active Accounting Services) — licensed Cambodian tax-compliance practice (VAT, TOS, WHT).
I
Interests
ចំណាប់អារម្មណ៍
  • Hospitality industry trends in Southeast Asia — especially river-cruise & boutique-hotel growth.
  • Business automation, AI tools, and software for SMEs.
  • Financial markets — XAUUSD trading, technical analysis (SMC, ICT, VWAP, EMA strategies).
  • Innovation management & MBA-level strategic thinking applied to local Cambodian SMEs.
  • Cambodian food culture and chef relationships.
N
Networks
បណ្ដាញទំនាក់ទំនង
  • BNI Reachsei chapter — Mentor Coordinator; former President.
  • Cambodian hospitality industry — General Managers, F&B Managers, and Executive Chefs across Phnom Penh and Siem Reap.
  • River-cruise operator network — procurement contacts at six international cruise lines.
  • Cambodian SME tax & accounting community via AAS practice.
  • Local supplier base — farmers, fishermen, importers — built over 12 years.
S
Skills
ជំនាញ
  • B2B fresh-food sourcing, cold-chain logistics, and quality assurance for hospitality clients.
  • Bilingual sales & negotiation (Khmer/English) with international hospitality buyers.
  • Software development — vanilla JavaScript / HTML single-file business applications.
  • Cambodian GDT tax compliance (VAT, TOS, WHT, PPI) via AAS — a rare overlap of food trade + tax expertise.
  • Prompt engineering, AI-assisted business workflow design.
  • Trading systems development (MQL5 Expert Advisors).
04

Contact Sphere

សន្លឹករងវង់ទំនាក់ទំនង
Your Profession / Business
Fresh Food Supply Cambodia — B2B fresh-food distribution to hotels, restaurants, cafés & river cruises.
ការផ្គត់ផ្គង់ស្បៀងស្រស់ដល់សណ្ឋាគារ ភោជនីយដ្ឋាន ហាងកាហ្វេ និងកប៉ាល់ទេសចរណ៍។
Related (non-competing) Professions វិជ្ជាជីវៈពាក់ព័ន្ធ (មិនប្រកួតប្រជែង)
  1. 01Hotel & restaurant interior designers / FF&E suppliers
  2. 02Commercial kitchen equipment & refrigeration suppliers
  3. 03Hospitality consultants — pre-opening project managers
  4. 04Hotel & restaurant marketing / PR agencies
  5. 05Wine, spirits & specialty-beverage distributors (non-fresh-food, complementary)
  6. 06Linen, uniform & laundry-service providers for hotels
  7. 07HACCP / food-safety trainers & hospitality auditors
★ Top 3 Most-Wanted Professions to Round Out FFSC's Contact Sphere
៣ វិជ្ជាជីវៈដ៏សំខាន់បំផុតដែលត្រូវការបន្ថែម
  1. Hospitality consultants & opening project managers — they meet new hotels/restaurants 6–12 months before launch — the perfect window to lock in a fresh-food supplier.
  2. Commercial kitchen equipment & refrigeration suppliers — same buyer (Exec Chef / F&B Director) and same buying moment as fresh-food contracts.
  3. Hotel & restaurant marketing / PR agencies — direct line to GMs and owners of independent boutique properties (FFSC's sweet spot).
Commitment: invite at least 3 professionals from these categories to BNI Reachsei within 90 days. ការប្ដេជ្ញា៖ អញ្ជើញអ្នកជំនាញយ៉ាងតិច ៣ នាក់ពីប្រភេទខាងលើនេះមកចូលរួម BNI រាជសីហ៍ក្នុងរយៈពេល ៩០ ថ្ងៃ។
05

Last 10 Customers

អតិថិជនចុងក្រោយ ១០ នាក់
★ rows = best examples of an ideal FFSC referral.   Pattern of an ideal FFSC referral: international hospitality buyer with strict quality standards, willing to pay premium for reliability, multi-year horizon, professional procurement process — not a spot-price shopper.
# Customer Source / What we supplied / Why ideal
1 Aqua Expeditions Multi-vessel premium river-cruise line. Long-term relationship, sourced through cruise-industry referral. Daily fresh produce, meat & seafood deliveries to vessels at port.
2 Heritage Line Boutique-luxury cruise. Direct procurement contact maintained for years. Same profile as Aqua Expeditions.
3 AmaWaterways International operator with strict quality & food-safety requirements. FFSC's standards align well — the perfect fit.
4 Scenic / Emerald Cruises Premium European cruise group, repeat orders, schedule-driven deliveries — great for capacity planning.
5 Lotus Cruises Stable cruise client; smaller volume but consistent.
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06

Commit to Take Action

ប្ដេជ្ញាអនុវត្តជាក់ស្ដែង
Top 5 Most-Wanted Personal Introductions បញ្ជី ៥ ដ៏សំខាន់បំផុត
# Name (contact) Company Why?
1 Premium boutique 4–5★ in Phnom Penh — high-volume F&B with daily fresh deliveries needed.
2 International chain entering / expanding in Cambodia — needs HACCP-aligned reliable supplier.
3 Multi-outlet fine-dining or chef-driven concept — single-supplier consolidation pitch.
4 Beyond the existing six lines — new entrant launching Mekong itineraries.
5 New hotel opening in 6–12 months — lock in supplier before procurement is finalised.
One personal introduction my BNI partner can help me with NEXT WEEK:
ការណែនាំ ១ ដែលដៃគូ BNI អាចជួយខ្ញុំក្នុងសប្តាហ៍ក្រោយ៖
Warm introduction to the F&B Director or Executive Chef of one new 4–5★ Phnom Penh hotel — for a 30-minute kitchen-tour and supplier-trial conversation.
ការណែនាំទៅ F&B Director ឬចុងភៅប្រតិបត្តិនៃសណ្ឋាគារ ៤–៥ ផ្កាយថ្មីមួយនៅភ្នំពេញ — សម្រាប់ការជួប ៣០ នាទីដើម្បីពិភាក្សាសាកល្បងផ្គត់ផ្គង់។
One LONG-TERM goal / referral my BNI partner can help me achieve:
គោលដៅ/ការណែនាំរយៈពេលវែងមួយដែលដៃគូ BNI អាចជួយខ្ញុំសម្រេច៖
Become the preferred fresh-food supplier to a major hotel group's local properties (one master contract, multiple properties) within 12 months — a deal worth USD 100K+/year, recurring.
ក្លាយជាអ្នកផ្គត់ផ្គង់ស្បៀងស្រស់ដែលក្រុមសណ្ឋាគារធំជ្រើសរើស (កិច្ចសន្យាមេមួយ ច្រើនទីតាំង) ក្នុងរយៈពេល ១២ ខែ — តម្លៃជាង ១០០.០០០ ដុល្លារ/ឆ្នាំ ដដែលៗ។
Action steps to make this long-term goal a reality:
ជំហានដែលត្រូវធ្វើដើម្បីសម្រេចគោលដៅរយៈពេលវែង៖
  1. Identify 3 target hotel groups operating in Cambodia.
  2. Through BNI 1-2-1s, map who in our chapter knows GMs / procurement at each group.
  3. Prepare an FFSC capability pack (HACCP, cold-chain SOPs, cruise-line testimonials, FreshFood v25 portal demo).
  4. Secure 1 warm introduction per month for the next 6 months.
  5. Convert at least 1 group into a master supplier agreement by Month 12.
By when?កំណត់ឲ្យបានពេលណា?
Date of follow-up 1-on-1ការជួបបន្ត
Locationទីតាំង
Tim Boeun · FFSC
BNI Partner · ដៃគូ
BNI Worksheet · Power One-to-One

Power 1-2-1.

A quick-hitting meeting that gets a lot done in a short time — for partners who already know each other well enough to pass simple referrals.

BNI®
Name ឈ្មោះ
Tim Boeun
ទឹម បឿន
Date កាលបរិច្ឆេទ
Company ឈ្មោះក្រុមហ៊ុន
Fresh Food Supply Cambodia (FFSC)
Professional Classification ប្រភេទអាជីវកម្ម
B2B Fresh-Food Distribution
ការផ្គត់ផ្គង់ស្បៀងស្រស់ B2B សម្រាប់វិស័យបដិសណ្ឋារកិច្ច
1

តើនរណាជាអតិថិជនគោលដៅរបស់អ្នក?

Who is your Target Market?

  • Premium hotels (4-5★) in Phnom Penh and Siem Reap — boutique & international chain properties.
  • Fine-dining and chef-driven restaurants with daily fresh-food needs and consistent menu standards.
  • River-cruise lines operating Mekong itineraries — multi-vessel premium operators.
  • Cafés and specialty bakeries serving the upper end of the F&B market.

Decision-makers we sell to: Executive Chefs, F&B Directors, Procurement Managers, and GMs of independent properties.

  • សណ្ឋាគារកម្រិតខ្ពស់ (៤–៥ ផ្កាយ) នៅភ្នំពេញ និងសៀមរាប — boutique និងសណ្ឋាគារអន្តរជាតិ។
  • ភោជនីយដ្ឋានកម្រិតខ្ពស់ និង chef-driven ដែលត្រូវការស្បៀងស្រស់រាល់ថ្ងៃ។
  • កប៉ាល់ទេសចរណ៍ទន្លេមេគង្គ — ប្រតិបត្តិករពហុនាវាប្រណីត។
  • ហាងកាហ្វេ និងហាងនំខាប់ប្រណីត។
2

តើអ្វីជាផលិតផល និងសេវាកម្មចម្បងដែលបម្រើឱ្យអតិថិជនគោលដៅរបស់អ្នក?

What are your main products and services per Target Market?

  • Daily fresh produce — local and imported fruits & vegetables, hand-selected for hospitality grade.
  • Premium meat & seafood — beef, lamb, pork, poultry; fresh and frozen seafood with full traceability.
  • Dry goods & specialty imports — pantry items, oils, condiments at hospitality grade.
  • Cold-chain delivery to vessels at port — scheduled to cruise itineraries.
  • FreshFood v25 customer portal — digital ordering, AI Order, invoices, exception-flow receipt confirmation, per-item notes.
  • Account management — dedicated rep, consistent SKU availability, HACCP-aligned sourcing.
3

តើអ្វីជាចំណុចខ្លាំងរបស់ផលិតផល ឬសេវាកម្មរបស់អ្នក? ហេតុអ្វីបានជាគេត្រូវទិញផលិតផល ឬសេវាកម្មរបស់អ្នក?

What is your unique selling proposition (USP) or most important selling point? Why would someone use your products or service?

FFSC is the most reliable, technology-enabled premium fresh-food supplier in Cambodia. We compete on quality, trust, and consistency — not on price.

  • 12 years uninterrupted operation (since 2014) — including continuous service through COVID disruption.
  • Six international river-cruise lines trust us — Aqua Expeditions, Heritage Line, Lotus, AmaWaterways, Scenic, Emerald. International quality bar, proven daily.
  • The only Cambodian fresh-food supplier with a custom end-to-end digital platform (FreshFood v25) — fewer phone errors, faster confirmations, full audit trail.
  • Bilingual operation — Khmer chef and farmer relationships + international procurement language and documentation.
  • Cold-chain you can verify — temperature integrity from farm/port to kitchen.
One-line pitch: "We're the supplier the cruise lines trust every day. Your hotel's chef deserves the same." "យើងជាអ្នកផ្គត់ផ្គង់ដែលក្រុមកប៉ាល់ទេសចរណ៍ទុកចិត្តរាល់ថ្ងៃ — ចុងភៅសណ្ឋាគាររបស់លោកអ្នកសមនឹងទទួលបានការបម្រើដូចគ្នា។"
4

តើខ្ញុំត្រូវនិយាយអ្វីខ្លះ ដើម្បីអាចជួយរកអតិថិជនពិតប្រាកដឱ្យអ្នកបាន?

What should I say to qualify a prospective customer for you?

Listen for these signals — a real FFSC prospect will say things like:

  • "I'm an Executive Chef / F&B Director / Procurement Manager." (NOT just a junior storekeeper.)
  • "My current supplier had stockouts" or "quality has been inconsistent lately."
  • "We're opening a new property / new outlet in the next 6–12 months."
  • "Food safety, traceability, and HACCP matter to us."
  • "We have multiple outlets" or "recurring weekly volume."

Two qualifying questions you can ask them on my behalf:

  • "How important is supplier reliability versus lowest price for you?"
  • "Have you had stockouts or quality issues with your current supplier in the last 6 months?"

⚠ Not a fit: spot-price shoppers, single-meal pop-ups, or anyone who only buys on lowest unit cost.

5

តើក្រុមហ៊ុនណាខ្លះ (ឈ្មោះជាក់លាក់) និងវិស័យណាខ្លះ ដែលជាប្រភពឱកាសអាជីវកម្មរបស់អ្នក?

Which companies and industries would be good referral sources for you?

Industries that talk to my buyers before I do:

  • Hospitality consultants & pre-opening project managers — they meet new hotels 6–12 months before launch.
  • Commercial kitchen equipment & refrigeration suppliers — sell to the same Exec Chef / F&B Director.
  • Hotel & restaurant interior designers / FF&E suppliers — early in the build cycle.
  • Hotel & restaurant marketing/PR agencies — direct to GMs and owners of independent properties.
  • HACCP / food-safety trainers and hospitality auditors — endorse suppliers to their clients.
  • Wine, spirits & specialty-beverage distributors — non-competing, same buyer.
  • Linen, uniform & laundry-service providers for hotels.
  • Hotel PMS / accounting / payroll software vendors — recurring contact with management.

Specific buyer titles to listen for: Executive Chef, Sous Chef, F&B Director, Procurement Manager, GM (independent properties), Owner-Operator, Pre-Opening Project Manager.

6

តើខ្ញុំគួរនិយាយអ្វីខ្លះ ដើម្បីអាចភ្ជាប់អ្នកជាមួយប្រភពឱកាសអាជីវកម្មរបស់អ្នក?

What should I say to connect you with a prospective referral source for you?

Use this script when you meet someone who fits Question 5:

"I want to introduce you to Tim Boeun, who runs Fresh Food Supply Cambodia. They're the fresh-food supplier behind most of the major river-cruise lines in Cambodia — Aqua Expeditions, AmaWaterways, Heritage Line, and others — and they supply premium hotels and restaurants in Phnom Penh too. They have the systems, the cold chain, and the international quality standards your clients are looking for. You two should meet — your clients will need someone like Boeun, and his clients will need someone like you."

Key phrases to drop in:

  • "Cruise lines trust them every day" — instantly signals quality.
  • "They have a digital ordering platform" — signals they're a serious modern operation.
  • "12 years in business" — signals stability.
  • "Cross-referral partner" — frame it as mutual, not as a favour.
7

តើខ្ញុំត្រូវធ្វើអ្វីខ្លះ ដើម្បីជួយអ្នកក្នុងរយៈពេល ២៤ ម៉ោងបន្ទាប់?

What action can I take to support you in the next 24 hours?

Pick ONE — and actually do it within 24 hours:

  • Send one warm intro (WhatsApp / email) connecting Tim Boeun to a hotel F&B Director, Exec Chef, or hospitality consultant in your network.
  • Forward FFSC's capability one-pager / cruise-line testimonial to a prospect you've already discussed.
  • Connect on LinkedIn / Telegram / share contact card with one targeted person from your Top 5 list.
  • Schedule a 15-min site visit to FFSC's warehouse or sit in on a delivery — so you can speak about the operation with confidence.
  • Mention FFSC at your next 1-2-1 with another BNI member who serves hospitality.
My commitment for the next 24 hours ការប្ដេជ្ញារបស់ខ្ញុំក្នុង ២៤ ម៉ោង
BNI Reference · Weekly Chapter Meeting

The 90-minute meeting that powers the Chapter.

Every BNI Chapter meeting follows the same agenda — refined since 1985 across millions of meetings to maximise referrals in the least amount of time. The President opens, the Vice President holds the room accountable, and every Member earns a 30–60 second weekly presentation slot to educate the room on what a perfect referral looks like for them.

20
Agenda Items
90 min
Total Duration
★ 5
Hidden Elements
01

In-Person Meeting Agenda

កម្មវិធីប្រជុំប្រចាំសប្តាហ៍

Times below assume a 7:00 am start. Leadership Team and Visitor Hosts arrive 15 minutes early to welcome Visitors. ★ marks the "hidden elements" — the highest-impact moments of the meeting.

Open Networking phase
Structured agenda
Referrals & Visitors
Close
0:00 01 Open Networking PRES

Members greet Visitors, exchange business cards, set up One-to-Ones, and follow up on referrals. The most under-rated 15 minutes of the week — every renewal-driving relationship starts here.

0:15 02 Welcome Visitors & Introduce Leadership Team PRES

President invites everyone to take their seats, introduces the LT, then welcomes Visitors and Substitutes by name and inviting business.

0:16 03 Core Value of the Week PRES

A different Member each week (assigned in advance) shares what one of the seven Core Values means to them.

0:17 04 Purpose & Overview of BNI PRES

A Member shares the impact BNI has had on their business — gives Visitors hard evidence the system works.

0:18 05 Networking Education (3–5 min) EC

Education Coordinator (or assigned Member) delivers a short networking-skill moment grounded in BNI's Lifelong Learning core value.

0:21 06 Recognition VP

First meeting of the month: Notable Networker Certificates for Most CEUs · Most Visitors · Most One-to-Ones · Most Referrals · Most Thank-You-For-Closed-Business.

0:24 07 Welcome New & Renewing Members PRES

New Members come to the front, the Chapter recites the BNI Code of Ethics with them, and each shares why they applied / renewed. Have fun. Make impact.

0:26 08 Weekly Presentations PRES

Second-most-important part of the meeting. Each Member: 30–60 seconds — name, business name, and a specific referral request. Substitutes present on behalf of their Member.

0:49 09 Visitor Introductions PRES

After all Members have presented, Visitors give a brief introduction of their business and what referrals they're looking for.

0:51 10 Vice President's Report (≤2 min) VP

Avg monthly referrals · Avg monthly Visitors · Total referrals to date · TYFCB last month · TYFCB to date — pulled from Summary PALMS Report.

0:52 11 Membership Committee Report MC

Open classifications, pending applications, top 10 wanted professions. Mention any Visitor's profession that the Chapter is seeking — instantly makes them feel important.

0:53 12 Speaker Rotation & Speaker Intro ST

Secretary/Treasurer announces upcoming speakers for the next 6 weeks, then introduces this week's speaker using their Biography Sheet.

0:54 13 Feature Presentation (5–10 min) SPEAKER

One or two Members give a deep-dive presentation. Listen with a "beginner's mind" — the goal is sharper clarity on their target market and ideal referral.

1:04 14 Referrals & Testimonials PRES

The most important part of the meeting. All Members stand. Start with "I have…" — referrals given, Visitors brought, or testimonials. Keep it brief and high-energy. End with a summary count.

1:22 15 Referral Quality Check VP

VP picks 2 referrals from 2 weeks prior; the receiving Member reports: Did you call? Was the contact prepared? Was it real business?

1:24 16 Visitor Recognition & Orientation VH

President sends Visitors out with the Visitor Host Team for a brief orientation while announcements wrap up.

1:26 17 Secretary/Treasurer's Report ST

Members up for renewal in the next 90 days — increases renewal rates by giving public reminders.

1:28 18 BNI Announcements & Reports PRES

Upcoming regional events, training programs, networking activities. Drive participation with Member testimonials.

1:29 19 Door Prize Drawing (optional) VP

Recognition for Members bringing first-time Visitors or referrals. Each Feature Speaker brings a prize.

1:30 20 Close Meeting PRES

A positive quote, a focus for next week, and the signature line: "We will see you all at next week's meeting, which begins … right now!"

02

Large Chapter Agenda Adjustments

ការកែតម្រូវសម្រាប់ជំពូកធំ

As the chapter grows, the same 90-minute structure stays — but presentation times tighten so every Member gets airtime. Chapters with 50+ Members may extend the meeting beyond 90 minutes with Executive Director / Regional Director approval.

Up to 50 Members 51–70 Members 71+ Members
Open Networking begins 7:00 am or earlier 6:45 am or earlier 6:30 am or earlier
Structured Agenda begins 7:15 am 7:00 am 6:45 am
Visitor Introductions Name & business name only Name & business name only Name & business name only
Networking Education 3–5 minutes 3 minutes 3 minutes
Weekly Presentations Up to 60 seconds Up to 45 seconds Up to 30 seconds
Feature Presentations Up to 2 speakers; 10 min total Up to 2 speakers; 10 min total Up to 2 speakers; 10 min total
Member Referral / Testimonial Up to 30 seconds Up to 25 seconds Up to 20 seconds
Visitor Weekly Contributions Up to 15 seconds Up to 15 seconds 2 selected Visitors; 15 sec each
For BNI Reachsei Chapter (Phnom Penh)
សម្រាប់ជំពូក BNI រាជសីហ៍
As Mentor Coordinator, the meeting items most relevant to your role are #7 (Welcome New Members), #8 (Weekly Presentations — coach new Members on quality), and immediately after the meeting: conduct the Passport-to-Success orientation with any newly inducted Members.
BNI Member Skill · 6–10 Minute Speaker Slot

Your 8 minutes.

ការបង្ហាញពិសេសរបស់អ្នក

A great Feature Presentation isn't a pitch — it's a training session for your chapter on how to find perfect referrals for you. Every Member rotates through this slot. When yours comes, the chapter walks away knowing exactly who to send to FFSC, what to listen for, and what to say.

Your 8-minute structure
INTRO · 1–2 min
THE BODY · 4–6 min
CTA · 1–2 min
Story · why I do this Train the chapter Specific ask
REFLECT

Is this important for me?

តើនេះសំខាន់សម្រាប់ខ្ញុំទេ?

Write down some reasons why the Feature Presentation is important for you and your business. The energy you bring is directly proportional to how clearly you've answered this question.

Prompts to spark your thinking
  • For FFSC: Which hotel or restaurant accounts could a single referral unlock? What's the lifetime value?
  • For the chapter: What does the chapter not yet understand about food distribution that this presentation could fix?
  • For you personally: What would a great quarter of referrals do for your team and your goals?
A great Feature Presentation could change the trajectory of FFSC this year. Here is why this matters to me: The chapter is full of people who eat at restaurants and stay at hotels every week. They know more F&B Directors, Executive Chefs, and hotel GMs than any sales rep I could hire. Right now, most of them still think "fresh food supplier" = "wet market vendor." They don't yet see the real FFSC — a cold-chain technology company that already feeds six international river-cruise lines daily. This presentation reframes us. If 30 chapter members walk out with one specific person in mind to introduce me to — I'm no longer selling alone. I'm running with 30 scouts. Personal stake: FFSC's next stage is locking in hotel-group master contracts. One warm introduction from this room could be worth USD 100K+ a year in recurring revenue. មួយការណែនាំល្អពីបន្ទប់នេះ អាចផ្លាស់ប្ដូរឆ្នាំទាំងមូលរបស់ FFSC។
INVITE

Get it together

រៀបចំបញ្ជីភ្ញៀវ

List the top five professions you'd like fellow Members to invite to your Feature Presentation. Then list 10–15 of your own clients, friends, and family you'll personally invite to hear it.

Top 5 Professions
៥ វិជ្ជាជីវៈដែលចង់អញ្ជើញ
Members invite
  1. Executive Chefs at 4–5★ hotels in Phnom Penh — NagaWorld, Rosewood, Sofitel, Raffles, Sokha, Hyatt Regency
  2. F&B Directors of international hotel chains operating in Cambodia — Marriott, Accor, IHG, Hyatt, Hilton
  3. Pre-opening project managers for new hotels launching in the next 6–18 months
  4. Procurement managers of river-cruise operators — especially new Mekong entrants for the 2026–2027 season
  5. Hospitality consultants, HACCP / food-safety auditors, and hotel pre-opening consultants
Clients, Friends, Family
១០–១៥ នាក់ដែលអ្នកនឹងអញ្ជើញដោយខ្លួនឯង
I invite
  1. [Chef name] — Executive Chef at a fine-dining restaurant in Phnom Penh you already supply
  2. [Chef name] — Head Chef at a boutique hotel kitchen you've delivered to before
  3. [GM name] — General Manager of an independent property you've quoted but not yet closed
  4. [Procurement contact] — Procurement lead at a cruise operator you want to crack next
  5. [Family member] — anyone in your family working in hospitality or hotel operations
  6. [Friend name] — restaurant owner in Phnom Penh (any cuisine, any size)
  7. [Friend name] — café, bakery, or specialty F&B owner
  8. [Past customer] — a chef who switched hotels/restaurants in the last 12 months (they take suppliers with them)
  9. [BNI alumnus] — a former chapter member who works in hospitality
  10. [Consultant] — any hospitality or F&B consultant you've met at a trade event
  11. [Vendor partner] — your kitchen equipment / refrigeration supplier (non-competing)
  12. [Vendor partner] — a wine, beverage, or dry-goods distributor you trust
  13. [Press contact] — an F&B journalist or food blogger covering Cambodia's hospitality scene
  14. [Trade-show contact] — someone you met at Cambodia HORECA / Food & Hotel Cambodia
  15. [Walk-in lead] — anyone who has ever asked you "Can you supply us?" but you haven't followed up
01

The Introduction · 1–2 minutes

ការណែនាំខ្លួន
1–2 min

Your story + your company

រឿងរ៉ាវរបស់អ្នក + អំពីក្រុមហ៊ុនរបស់អ្នក

The first 1–2 minutes are the emotional hook. Begin with your story. Include unique characteristics and benefits worth mentioning. This is where you connect with the audience — make sure there's an emotional component to compel them to engage with you. If it's just a job to you, leave this part out.

Key points to think about for FFSC
  • The why: Why did you start FFSC in 2014? What gap in Cambodia's hospitality market did you see?
  • The proof: Six international river-cruise lines trust you daily — Aqua Expeditions, Heritage Line, Lotus, AmaWaterways, Scenic, Emerald.
  • The hook: What does a typical morning at the FFSC warehouse look like? Paint a picture.
  • The mission: "The most reliable, technology-enabled premium fresh-food supplier for Cambodia's hospitality sector."
In 2014, I saw something in Cambodia's hospitality industry that nobody else was solving. The new 5-star hotels and the international river-cruise operators were arriving — and they were all importing their fresh food. Not because Cambodia couldn't grow it, but because no local supplier could deliver the way an international kitchen demands: same time, same quality, same temperature — every single day. Without exception. So I started Fresh Food Supply Cambodia. Not to be cheaper than the importers. To be more reliable than them. Twelve years later, here's what an ordinary Tuesday morning at FFSC looks like: 4:30 AM — our refrigerated trucks roll out of the warehouse in Phnom Penh. By 6:00 AM, six different international cruise vessels — Aqua Expeditions, Heritage Line, Lotus, AmaWaterways, Scenic, and Emerald — are unloading FFSC crates at their respective ports. Each delivery temperature-logged, each item HACCP-compliant, each box scanned into our digital traceability system. That is the real FFSC. Not a vendor. A cold-chain technology company that happens to deliver fresh food. Our mission is simple: to be the most reliable, technology-enabled premium fresh-food supplier for Cambodia's hospitality sector. ការផ្គត់ផ្គង់ដែលអាចទុកចិត្តបាន — រាល់ថ្ងៃ មិនមានករណីលើកលែង។
02

The Body · 4–6 minutes

ខ្លឹមសារ

This is where you train the chapter. Below are five options — pick the two strongest for your presentation. Tap a card to mark it as chosen, then draft your notes inside.

Choose 2 of 5 options below — too many and the message blurs. Tap the circle to mark a choice.
0 / 2 SELECTED
STORY — The cruise line that almost cancelled its season Two years ago, a new river-cruise operator was launching Mekong itineraries with two vessels. Their previous fresh-food supplier had failed them three times in two weeks — late deliveries, broken cold chain, missing items. Imagine 60 international guests sitting down to a $200/night dinner with the wrong ingredients on the plate. The F&B Director called me on a Wednesday. He said: "If this happens one more time, we're suspending the season." WHAT WE DID • Within 24 hours, mapped their full menu cycle and converted it into a daily delivery schedule • Assigned a dedicated FFSC account manager who lives on WhatsApp with their chef • Built a parallel "shadow stock" of every critical item in our warehouse — if their order is short, we redeliver same-day, no questions asked • Temperature data logger on every crate, photo on every delivery — uploaded to a shared dashboard THE RESULT • Zero failed deliveries in 18 months • Their season ran in full • That client referred us to TWO more cruise lines in the next 12 months • That single relationship is now worth USD 180K/year in recurring revenue This is what FFSC actually does. We don't sell vegetables. We sell the answer to one question every F&B Director asks at 5 AM: "Is my food going to be on the dock when my chef opens the kitchen?"
SPECIFIC DOORS I WANT THIS CHAPTER TO HELP ME OPEN: HOTEL GROUPS — F&B Directors at: • Marriott Cambodia properties (Courtyard, Sheraton) • Accor Cambodia properties (Sofitel, Pullman, Novotel) • IHG Cambodia (InterContinental, Holiday Inn) • Hyatt Regency Phnom Penh • Rosewood Phnom Penh • Raffles Hotel Le Royal NEW PROPERTIES IN PRE-OPENING (12–18 months out): • Any new 4★+ hotel breaking ground in Phnom Penh, Siem Reap, or Sihanoukville • I want to be in the supplier conversation BEFORE the kitchen opens, not after CRUISE OPERATORS: • Any new Mekong river-cruise operator launching for the 2026–2027 season • Procurement leads at existing operators not yet in my portfolio ONE BIG GOAL FOR THIS PRESENTATION: Three names. That's it. If three of you can give me three real names by next week — not "I'll think about it," but a name, a phone number, and a one-line intro — I will personally take each of you out for dinner.
THREE TYPES OF REFERRALS — and the exact reason each one matters to FFSC TYPE 1 — A 4★+ hotel kitchen in Phnom Penh that has had ANY supply problem in the last 90 days Why it matters: Hotel kitchens don't switch suppliers because someone is cheaper. They switch because their current supplier failed them. A late delivery, a quality complaint, a stockout during a banquet — that is the only moment the door is open. If you hear it, I need to know within 48 hours. TYPE 2 — A new hotel or restaurant in PRE-OPENING (still under construction or pre-launch) Why it matters: Once a property opens with a supplier list, that list locks for 12–18 months. The window to win them is BEFORE they open — when the F&B Director is still building procurement systems from scratch. If you drive past a "Coming Soon" hotel sign, that is a referral. TYPE 3 — A procurement officer or F&B Director who just CHANGED JOBS Why it matters: When chefs and F&B Directors move properties, they take their preferred suppliers with them. We have served some of these people for 8+ years. If you hear "[name] just moved to [new hotel]" — that is potentially a six-figure account walking through a new door, and we need to be the first call. Memorize these three. Hotel with a problem. Hotel pre-opening. F&B person who changed jobs. បីប្រភេទនេះប៉ុណ្ណោះ។
CONVERSATIONAL SIGNALS — phrases that mean "FFSC opportunity" When you're at a restaurant, a hotel bar, a wedding, or talking to a friend in hospitality, listen for any of these: • "Our supplier let us down again last week" • "We had to call around at the last minute to find [ingredient]" • "The chef just gave notice" / "We're hiring a new head chef" • "We're opening a second outlet next year" • "We're doing a soft launch in [month]" • "Our procurement just changed" • "The cold chain broke on the way from [origin]" • "We had a HACCP issue last audit" VISUAL SIGNALS — things you see: • Construction hoarding around a hotel site → pre-opening • A new restaurant sign going up → pre-opening • A cruise vessel docked at Phnom Penh port → ask which operator • A friend's social media: "First day at my new role at [hotel]" When you hear or see ANY of these, the right move is one sentence: "You should talk to my friend Tim — fresh food supplier, runs FFSC, works with most of the cruise lines." Then text me their name. That's it. I'll do the rest.
COPY-PASTE SCRIPTS — use the one that fits the moment SHORT VERSION (10 seconds, when someone mentions a supply problem): "You should meet Tim from Fresh Food Supply Cambodia. He's the fresh-food supplier behind most of the international river cruise lines in Cambodia. If your kitchen ever has a supply headache, that's the call to make." MEDIUM VERSION (30 seconds, when someone asks "what do they do?"): "FFSC is basically a cold-chain logistics company for hospitality. They've been doing it since 2014. They supply six international cruise lines daily — Aqua Expeditions, Heritage Line, AmaWaterways, the big ones — plus a bunch of 5-star hotel kitchens. The reason chefs love them is they actually deliver on time and on spec. Every. Single. Day." LONG VERSION (1 minute, when someone is seriously considering switching): "Look, here's what makes FFSC different. They're not a wet-market vendor with a truck — they're a tech-enabled supplier. Temperature logging on every crate, photo-confirmation on every delivery, HACCP-compliant from the warehouse to your loading dock. They've been the reliability backbone for six international cruise operators for years. If your kitchen has ever had a supply nightmare during a banquet or a sailing, this is the supplier who exists specifically so that never happens to you again." KHMER VERSION (when speaking to local owners): "អ្នកគួរជួប Tim នៅ FFSC — គាត់ផ្គត់ផ្គង់អាហារស្រស់ឲ្យកប៉ាល់ទេសចរណ៍អន្តរជាតិទន្លេមេគង្គភាគច្រើន។ បើភោជនីយដ្ឋានរបស់អ្នកធ្លាប់មានបញ្ហាជាមួយអ្នកផ្គត់ផ្គង់ — នេះគឺជាដំណោះស្រាយ។"
03

The Conclusion · 1–2 minutes

សន្និដ្ឋាន
Golden rule

Don't sell to your fellow Members — sell through them. Be as specific as possible about the referral you want.

1–2 min

Your call to action(s)

សកម្មភាពដែលអ្នកសុំ

Wrap with your call to action. Have more than one — for the members who aren't ready to refer you yet, a smaller ask (like a One-to-One) keeps them engaged. End by inviting people to talk to you after the meeting.

Primary
Before the end of this month, I want one warm introduction to an F&B Director or Executive Chef at any 4★+ hotel in Phnom Penh — even just a 15-minute coffee. Just one. From this room of 30, I'm asking for one specific name.
Backup
If a hotel intro isn't in your network this week, here's a smaller ask: forward me one piece of Cambodia hospitality news, one new-hotel announcement, or one Coming Soon sign you drove past. Information today becomes a referral next quarter.
1-to-1
Book a One-to-One with me this month. I'll walk you through the FFSC cold-chain workflow and show you our delivery dashboard. Once you've seen how it works — and you understand why a hotel kitchen would switch to us — you'll spot a referral within two weeks. កក់ One-to-One ជាមួយខ្ញុំខែនេះ។

Close the room. "I'll be at my seat after the meeting — come and say hello, or grab a One-to-One slot with me."

Presentation date ___ / ___ / 2026 (confirm with Secretary)
Topic title FFSC — The Cold-Chain Behind Cambodia's Hospitality Industry
Door prize Premium FFSC fresh-food gift basket (signature items from our cruise-line menu)
Chapter Leadership · 6-Month Goal Setting

Set goals. Track mechanisms. Hit numbers.

កំណត់គោលដៅ · តាមដានយន្តការ · សម្រេចលទ្ធផល

Take 30 minutes with your Leadership Team to set Chapter goals for the next six months. Start from the current Chapter Report. For each benchmark: state the goal, then pick at least two mechanisms (specific actions) that will drive it. Track Actual vs. Goal each month at the Chapter Success Meeting.

BNI Connect path Operations Chapter Manage Goals Enter Chapter Goals
01

Long-Term Vision & Mission

ចក្ខុវិស័យ និងបេសកកម្ម
Long-Term Vision
ចក្ខុវិស័យរយៈពេលវែង
Mission Statement
សេចក្ដីថ្លែងបេសកកម្ម
A great BNI Chapter vision answers three questions:
  1. How big will we grow? Member count, # of contact spheres represented.
  2. How healthy will we be? Power-of-One green rate, attendance %, renewal %.
  3. How much business will we generate together? Total TYFCB per year.
02

6-Month Goal Tracker

តារាងតាមដានគោលដៅ ៦ ខែ

Edit the month headers once for your 6-month term. For each metric: set the goal, fill in the actual every month, and write the two mechanisms you'll use to drive it.

01
Attendance Percentage
ភាគរយវត្តមាន
%
Goalគោលដៅ
Actualជាក់ស្ដែង
M1
M2
02
Total Number of 1-to-1s
ចំនួនកិច្ចប្រជុំ ១ ទល់នឹង ១
count
Goalគោលដៅ
Actualជាក់ស្ដែង
M1
M2
03
CEUs · Chapter Education Units
ឯកតាការអប់រំក្នុងជំពូក
count
Goalគោលដៅ
Actualជាក់ស្ដែង
M1
M2
04
Visitors
ភ្ញៀវ
count
Goalគោលដៅ
Actualជាក់ស្ដែង
M1
M2
05
New Memberships
សមាជិកថ្មី
count
Goalគោលដៅ
Actualជាក់ស្ដែង
M1
M2
06
Number of Members in Chapter
ចំនួនសមាជិកសរុបក្នុងជំពូក
count
Goalគោលដៅ
Actualជាក់ស្ដែង
M1
M2
07
Number of Referrals
ចំនួនការណែនាំ
count
Goalគោលដៅ
Actualជាក់ស្ដែង
M1
M2
08
Thank You for Closed Business (TYFCB)
អរគុណចំពោះកិច្ចព្រមព្រៀងសម្រេច
USD
Goalគោលដៅ
Actualជាក់ស្ដែង
M1
M2
8×
BNI Members in GREEN on the Power-of-One Report generate, on average, eight times more revenue in their BNI Chapter than Members in RED. Move Members up one color tier and the Chapter's whole TYFCB curve moves with them.
03

Mechanisms Library

បណ្ណាល័យយន្តការ

A goal without a mechanism is a wish.

Below are the BNI-proven mechanisms organized by benchmark. For each goal in the tracker, pick at least two mechanisms that fit your chapter culture. Mix and match — don't try to run all of them at once.

A
Attendance
វត្តមាន
  • EC, MC and President educate on the why of attendance — especially at New Member Orientation
  • MC Attendance Champion sends Control Letters; weekly follow-up call: "Is everything OK?"
  • Monthly recognition for perfect attendance
  • VP tracks lates and absences accurately, with strict adherence
  • Educate Members on how / where to find a substitute
  • Email or hand out VP Reports monthly
  • "Bring Your Sub Day" stimulant
  • Implement the Mentoring Program
1·1
One-to-Ones
ការជួប ១ ទល់នឹង ១
  • EC and MC educate on the GAINS framework and the link between referrals & One-to-Ones
  • President stresses the value of One-to-Ones at New Member Orientation
  • Track results weekly using Dance Card Thank-You slips
  • Monthly recognition for the most One-to-Ones
  • Run a One-to-One Contest
  • Business Card Swap: do a One-to-One, then deliver each other's intromercial the following week
  • Promote Advanced Training Modules on One-to-Ones
  • Implement the Mentoring Program
CE
CEUs · Education
ឯកតាការអប់រំ
  • Promote training availability via email, flyers, announcements & testimonials
  • All new Members attend MSP within 30 days; sponsors host them
  • Use the CEU Tracking Slip; build a Chapter library of books & audio
  • EC and MC educate on the value of training
  • Monthly recognition for training attendance
  • Award training scholarships (from chapter kitty) to monthly leaders
  • Encourage ALL Members to attend Leadership Team Training
  • Implement the Mentoring Program
V
Visitors per Month
ភ្ញៀវប្រចាំខែ
  • Treat every week as Visitors Day — 100% Member participation in inviting
  • Members attend non-BNI networking events to expand their networks
  • EC and MC educate on identifying and inviting Visitors
  • Power Teams identified and a Power Team Program implemented
  • Stimulants: Visitors Days, Stack Days, "Bring Your Best Client Day," "Double Your Chapter Day"
  • Create and promote a Chapter Most-Wanted List
  • Industry tent cards on empty seats at the meeting
  • Monthly recognition for Members bringing most Visitors
  • Postcard programs and local trade-show participation (with Director)
NM
New Memberships
សមាជិកថ្មី
  • Hit your Visitors-per-Month goal first — memberships follow
  • Run an exceptional meeting every week; LT executes their roles flawlessly
  • Issue at least 2 invitations during the meeting for Visitor Orientation after
  • Visitor Hosts: arrive early, greet warmly, run a proper Visitor Orientation, call within 24 hours
  • VH submits Visitor sign-in sheet weekly
  • MC implements 3- and 9-Month Member Review Process
  • MC interviews using the Interview Guide — attract HIGH-LEVEL PLAYERS only
  • Mentoring Program supports retention → net positive growth
R
Referrals per Month
ការណែនាំប្រចាំខែ
  • Driven by # of Members — double the chapter, triple the referrals
  • Benchmark: 30–40 Members → 1.5 ref/Member/week; 40–50 → 2 ref/Member/week
  • EC and MC educate on relationship building & proactive referral generation
  • Promote workshops: Referrals, Dance Cards, Intromercials, 10-Minute Presentations
  • Members passing most referrals teach an Education Moment on how they do it
  • Monthly recognition for top referral generators
  • Schedule a Chapter social to deepen relationships
  • Create a Preferred Provider List
$
Revenues Generated
ចំណូលដែលបង្កើតបាន
  • Implement the Referral Thank-You Program
  • Educate and inspire Members to track Revenues Generated weekly
  • Post Revenues Generated weekly and monthly — visible to all Members and Visitors
  • VP comments on $/Seat figures in the weekly VP Report
  • Monthly recognition for Members passing most $ and units
  • Play the BNI Game
Universal: BNI Game
ហ្គេម BNI
  • Run a chapter-wide BNI Game every July through August
  • Award points for invites, One-to-Ones, referrals, CEUs, TYFCB
  • Single mechanic that simultaneously drives nearly every benchmark
  • Builds team energy when a stimulant cadence is needed
  • Pair with monthly recognition for top scorers
  • Implement the Mentoring Program alongside to lift new Members' scores
04

Monthly LT Spotlight Calendar

ប្រតិទិនបង្ហាញតួនាទីប្រចាំខែ

A rotating spotlight gives every Leadership Team role its month of focus, training, and recognition. Adapt the calendar to your Chapter's start month — the rhythm is what matters.

October
Mentor Coordinator & Mentors
November
Vice President
December
Membership Committee
January
Secretary / Treasurer & Marketing
February
Visitor Hosts
March
Leadership Summit — Full LT
April
Education Coordinator
May
Vice President & Membership Committee
June
President
July
Outgoing / Incoming President
August
Incoming President · VP · S/T
September
Leadership Team Summit
05

Closing Tips for Leadership Teams

គន្លឹះសម្រាប់ក្រុមដឹកនាំ
Communicate the goals. Share the Chapter's vision and goals with Members frequently — not once at the start of the term and never again.
Onboard with the goals. Hand Chapter goals to every new Member at the New Member Orientation. Day one.
Lead by example. The Leadership Team should be in the green on every metric they want the Chapter to hit.
Have fun. Run meeting stimulants every 6–8 weeks. Energy is a chapter health metric you don't see in BNI Connect.
For BNI Reachsei: Tim, as Mentor Coordinator, your single biggest lever on these goals is Member Development — every new Member you successfully run through the Passport program lifts Attendance, One-to-Ones, CEUs, and Referrals simultaneously. The Mentor Program shows up as a mechanism on nearly every benchmark above. That's not a coincidence.
BNI Reachsei · Leadership Team

Mentor Coordinator.

អ្នកសម្របសម្រួលអ្នកណែនាំ

Make sure every new Chapter Member completes the Passport to Success program by setting up One-to-Ones with specific Mentors who can walk them through each topic. Follow up weekly to ensure progress.

Held by

Tim Boeun

ទឹម បឿន

BNI Reachsei Chapter
Phnom Penh, Cambodia
01

Weekly & Monthly Checklist

បញ្ជីការងារប្រចាំសប្តាហ៍ និងខែ

Before each Chapter Meeting

WEEKLY

During & After the Meeting

WEEKLY

Monthly Chapter Success Meeting

MONTHLY
02

Passport to Success Program

កម្មវិធីណែនាំសមាជិកថ្មី

When a new Member is inducted, the Mentor Coordinator becomes their first One-to-One. You hand them a Passport, assign 10 trained Member Mentors (one per topic), and follow up every 1–2 weeks until completion. Target: complete in 8–12 weeks.

1
Induct & Orient
Member is inducted; Mentor Coordinator runs the New Member Orientation immediately after the meeting
2
Assign Mentors
Assign 10 Member Mentors using the worksheet — avoid putting one person on multiple topics
3
Member Drives Pace
New Member schedules at least 1 One-to-One per week with each Mentor; order doesn't matter
4
Follow Up
Mentor Coordinator checks in every 2 weeks; helps unblock any stuck One-to-Ones
First-Meeting Agenda របៀបវារៈជួបលើកដំបូង
Welcome page Complete the Passport welcome page together — feels official, builds commitment.
How to use the Passport Walk through how each Mentor will sign off on their topic.
Core Values & Ethics Discuss why the BNI Code of Ethics matters — first impressions of culture.
BNI checklist Review "My BNI Checklist" — what they should aim to complete in 12 weeks.
Assign all 10 mentors From the worksheet on the next page. Hand them the names & topics.
Set check-in cadence "I'll check in every 2 weeks. Call me if anyone doesn't reply within 3 days."
Attributes of a good Member Mentor
លក្ខណៈសម្បត្តិអ្នកណែនាំល្អ
  1. Positive attitude — sets the cultural tone for the new Member.
  2. Ranks high on the Power of One Report (proven track record).
  3. Values building relationships through One-to-Ones.
  4. Takes the responsibility seriously and replies promptly.
  5. Willing to be a Member Mentor for an extended period.
  6. Good BNI attendance — they're actually at the meetings.
03

Member Mentor Worksheet

សន្លឹកកិច្ចការអ្នកណែនាំ

Each topic gets one trained Mentor. Use the editable fields to keep your current bench up to date. Tap any name field to edit; saved automatically.

1
Roles, Agenda, Expectations & Weekly Commitment
Owner
President · Past President
Trained mentor(s)
2
Rules of the Game · PALMS · Power of One
Owner
Vice President or trained MC Member
Trained mentor(s)
3
Biography Sheet · Speaker Rotation · Chapter Fees · Renewal
Owner
Secretary/Treasurer · Past S/T
Trained mentor(s)
4
Attendance Policy · Substitute Program
Owner
Trained Membership Committee Member
Trained mentor(s)
5
Referrals vs. Leads · Chapter Education Units
Owner
Education Coordinator
Trained mentor(s)
6
One-to-One Etiquette · GAINS Exchange
Owner
Member known for quality One-to-Ones
Trained mentor(s)
7
Chapter Tools · BNI Connect Profile · Record Activity
Owner
Member who effectively uses BNI Connect®
Trained mentor(s)
8
Gold Club Badge · Bringing People · Value of a Visitor
Owner
Gold Club Badge Member
Trained mentor(s)
9
Visitor Host Experience
Owner
Visitor Host Team Member
Trained mentor(s)
10
Local Trainings · Events Calendar · Online Registration
Owner
Member who regularly attends trainings
Trained mentor(s)
Commitment: keep at least 2 trained Mentors active per topic so coverage never breaks. ការប្ដេជ្ញា៖ រក្សាអ្នកណែនាំយ៉ាងតិច ២ នាក់សម្រាប់ប្រធានបទនីមួយៗ ដើម្បីកុំឲ្យដាច់ជួរ។
Founded 1985 · Dr. Ivan Misner

Changing the Way the World Does Business.®

Mission: To help BNI Members increase their business through a structured, positive and professional referral marketing program that enables them to develop long-term, meaningful relationships with quality business professionals.

Philosophy: Givers Gain® — by giving business to others, you will get business in return.

01

The 7 Core Values

តម្លៃស្នូល ៧ យ៉ាង
1

Givers Gain®

ផ្ដល់ឲ្យដើម្បីទទួលបាន

Be willing to give first, before you expect to gain. Giving unconditionally creates a better world for everyone and creates important opportunities and lasting relationships.

2

Building Relationships

បង្កើតទំនាក់ទំនង

Building strong relationships creates an environment of trust and support that yields happiness, opportunity and meaning.

3

Lifelong Learning

សិក្សារៀនសូត្រពេញមួយជីវិត

Your value grows as you develop your knowledge and skills. Create a curriculum based on the person you want to become and follow that curriculum to get yourself there.

4

Traditions + Innovation

ប្រពៃណី + ការច្នៃប្រឌិត

We honour our traditions and look to a brighter future fuelled by innovation, optimism, and excitement.

5

Positive Attitude

ឥរិយាបថវិជ្ជមាន

We find the good in everything that happens to us and that propels our lives forward. Finding the good in every person enables us to attract terrific people, opportunities, and wealth.

6

Accountability

ការទទួលខុសត្រូវ

We keep the promises we make, especially when it is hard to do so. This creates trust and supports strong relationships.

7

Recognition

ការទទួលស្គាល់គុណ

We appreciate that recognition fuels the growth of successful organizations. The person who masters the art of recognition attracts success, meaning, and happiness.

02

BNI Code of Ethics

ក្រមសីលធម៌ BNI

Upon acceptance into BNI, every Member commits to abide by these six standards. The Membership Committee uses them as the test for any conflict or complaint.

* Professional standards outlined in a formal code of conduct for any profession supersede the above standards.

03

The Three Chapter Engines

យន្តការសំខាន់ៗ ៣ របស់ជំពូក

A healthy chapter runs on three loops at once: Growth, Member Development, and Retention. As Mentor Coordinator, you sit closest to Member Development.

Growth ការពង្រីក
Identify Top 10 Classifications
Encourage Members to Invite Visitors
Engage Visitors
Overcome Objections
Convert Visitors to Members
Retention ការរក្សាសមាជិក
Professional Classification Selection
Engage New Members
Create an Inclusive Environment
Gather Member Feedback
Perform 7-Month Check-In
04

Chapter Organizational Chart

តារាងរៀបចំស្ថាប័នជំពូក

The Leadership Team structure for every BNI Chapter, including BNI Reachsei. Your role is highlighted.

President ប្រធាន
Facilitator
Vice President អនុប្រធាន
MC Manager
Education Coordinator អ្នកសម្របសម្រួលការអប់រំ
Secretary / Treasurer លេខា/ហិរញ្ញិក
MC: Community Builder សហគមន៍
MC: Quality Assurance ការធានាគុណភាព
MC: Member Engagement ការចូលរួម
MC: Member Relations ទំនាក់ទំនងសមាជិក
Mentor Coordinator អ្នកសម្របសម្រួលអ្នកណែនាំ
Tim Boeun · ទឹម បឿន
Visitor Host Coordinator មេអ្នកទទួលភ្ញៀវ
Visitor Host — Greeter អ្នកស្វាគមន៍
Visitor Host — Closer អ្នកបិទកិច្ច
Visitor Host — Follow-Up អ្នកតាមដាន
Reading the chart: The Vice President manages the four-person Membership Committee (Community Builder, Quality Assurance, Member Engagement, Member Relations). The Mentor Coordinator reports to the VP but is not a member of the Membership Committee — this independence keeps the mentoring relationship coaching-focused, not policy-enforcing. The Visitor Host Coordinator manages the three Visitor Host specialists under the Secretary/Treasurer.

BNI · Member Bio Sheet · សន្លឹកព័ត៌មានសមាជិក

Tim Boeun

ទឹម បឿន

Fresh Food Supply Cambodia

Founder & Owner

ម្ចាស់ក្រុមហ៊ុន

TB

Years in Business

8

ឆ្នាំនៃដំណើរការ

Location

Phnom Penh

ភ្នំពេញ

Industry

Hospitality F&B Supply

ការផ្គត់ផ្គង់អាហារ

Resident of PP

20 yrs

រស់នៅភ្នំពេញ

CAREER JOURNEY

ដំណើរវិជ្ជាជីវៈ

IT Specialist Web Developer Web Designer Graphic Designer Photographer Founder · FFSC

From pixels to perishables — a journey rooted in detail, systems thinking, and craft. ប្រេវេលា មកពី IT និងការផលិតរូបភាព ដល់ការផ្គត់ផ្គង់ផ្ទាល់ប្រចាំថ្ងៃ។

01

Family

គ្រួសារ

Spouse · គូស្រករ

យ៉េន ណាមភីន

Yen Namphin

Four Children · ៤ កូន

ឈ្មោះកូនទាំងបួន

CHILD 01

កតវេទិតា

Kataveditā · gratitude

CHILD 02

សទ្ធាយុត្ត

Saddhāyutta · faithful

CHILD 03

វិបស្សិនី

Vipassinī · insight

CHILD 04

អនត្តាទេវី

Anatta Devi · selflessness

02

Lifestyle & Interests

របៀបរស់នៅ និងចំណូលចិត្ត

Hobbies

ទម្លាប់ឧស្សាហ៍ធ្វើពេលទំនេរ

Football / Soccer · លេងបាល់ទាត់ — ជួបមិត្តភក្តិពេលចុងសប្តាហ៍ ហើយតាមដាន Premier League។ វិធីសម្រាករួចស្បាត ហើយ​ត្រឡប់មកការងារដោយចិត្តស្រស់ស្រាយ។

💡

Technology & Innovation

បច្ចេកវិទ្យា និងនវានុវត្តន៍

Cold-chain logistics, IoT temperature monitoring, AI for supply-chain ops · ស្រាវជ្រាវបច្ចេកវិទ្យាដែលផ្លាស់ប្ដូរវិធីដែល FFSC ដឹកជញ្ជូន — ពី IT មក founder បច្ចេកវិទ្យាតែងតែជា edge របស់ខ្ញុំ។

📷

Visual Craft

សិល្បៈរូបភាព

Photography & graphic design — legacy from my earlier career. Still shapes every visual choice at FFSC, from product packaging to delivery dashboards · ការថតរូប និងការរចនា មានឥទ្ធិពលលើ brand FFSC រហូតមកទល់ឥឡូវ។

📚

Reading & Lifelong Learning

ការអាន និងសិក្សាពេញមួយជីវិត

Business strategy, supply-chain trends, Dhamma teachings · យុទ្ធសាស្ត្រអាជីវកម្ម, និន្នាការ supply chain, និងធម៌ — បីផ្លូវនៃការរីកចម្រើនមិនឈប់ឈរ៖ ប្រតិបត្តិការ, ទីផ្សារ, និងចិត្ត។

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Phnom Penh — 20 Years

ភ្នំពេញ ២០ ឆ្នាំ

Know the capital's hospitality landscape from kitchen back doors to corner offices — every district, every major hotel, every banquet venue · ស្គាល់ភ្នំពេញពីផ្ទះបាយរហូតការិយាល័យ។

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Mindfulness & Discipline

ការដឹងខ្លួន និងវិន័យផ្ទាល់ខ្លួន

Daily mindfulness practice — the same discipline that runs a cold chain runs a meditation cushion. Be present. Do the right thing this moment. Without exception · ការអនុវត្តប្រចាំថ្ងៃដែលប្រែក្លាយការងារទៅជា sadhana។

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Aspirations

មហិច្ឆតា និងគន្លឹះ

My Burning Desire

មហិច្ឆតាដែលខ្ញុំចង់សម្រេចឲ្យបានជាងគេ

ខ្ញុំចង់ឲ្យ FFSC ក្លាយជាអ្នកផ្គត់ផ្គង់អាហារស្រស់ដែលសណ្ឋាគារ និងភោជនីយដ្ឋានធំៗនៅកម្ពុជា ទុកចិត្តបំផុត។ មិនចង់ល្បីខ្លាំងជាងគេ — តែចង់ឲ្យគេទុកចិត្តបំផុត។ គោលដៅឆ្នាំ ២០៣០៖ សណ្ឋាគារ ៤ ផ្កាយឡើងទៅ និងកប៉ាល់ទេសចរណ៍អន្តរជាតិទាំងអស់នៅកម្ពុជា មានលេខទូរស័ព្ទរបស់ខ្ញុំសរសេរនៅជញ្ជាំងផ្ទះបាយ។ ខ្ញុំសុំពី BNI តែមួយយ៉ាង៖ រាល់ខែ សូមណែនាំខ្ញុំទៅជួបនរណាម្នាក់ដែលធ្វើការនៅសណ្ឋាគារ ឬភោជនីយដ្ឋាន ហើយធ្លាប់មានបញ្ហាជាមួយអ្នកផ្គត់ផ្គង់ចាស់។ ប៉ុណ្ណោះ — អ្វីដែលនៅសល់ ខ្ញុំទទួលខុសត្រូវ។

Something No One Knows About Me

រឿងមួយរបស់ខ្ញុំដែលមិនទាន់មានអ្នកណាដឹង

ខ្ញុំជាសមាជិកគណៈកម្មាធិការមជ្ឈមណ្ឌលវិបស្សនានៅកម្ពុជា ក្នុងប្រពៃណីលោកគ្រូ ស.ន. ហ្គោឥនកា។ វិបស្សនាគឺជាគ្រឹះនៃ FFSC — បើទោះបីពេលមើលពីខាងក្រៅឃើញតែឃ្លាំង ឡានដឹកជញ្ជូន និងបច្ចេកវិទ្យាក៏ដោយ។ កូនទាំង ៤ របស់ខ្ញុំក៏មានឈ្មោះតាមធម៌ពុទ្ធសាសនា៖ កតវេទិតា (ការដឹងគុណ), សទ្ធាយុត្ត (សទ្ធា), វិបស្សិនី (បញ្ញា), និងអនត្តាទេវី (អនត្តា)។ ពេលត្រូវសម្រេចចិត្តរឿងពិបាក — រឿងកិច្ចសន្យា, បុគ្គលិក, ឬគូប្រកួតប្រជែង — ខ្ញុំមិនរិះរកលេខទេ។ ខ្ញុំអង្គុយធ្វើសមាធិមួយម៉ោង។ ចម្លើយតែងតែមកដោយខ្លួនឯង។

Keys to Success

គន្លឹះដើម្បីឈានទៅរកភាពជោគជ័យ

ការទុកចិត្តពីអតិថិជន ត្រូវចំណាយពេលដើម្បីបង្គរ។ ដឹកជញ្ជូនមួយដង គ្រាន់តែជាការងារធម្មតា។ តែដឹកជញ្ជូនមួយពាន់ដងជាប់ៗគ្នាដោយគ្មានបញ្ហា — នេះទើបក្លាយជារនាំងការពារដែលគ្មាននរណាអាចបំបាក់បាន។ យើងមិនត្រឹមតែលក់អាហារស្រស់ទេ — យើងលក់ "ការដេកលក់ស្បាតរបស់ Chef" ដែលដឹងថា អាហារនឹងមកដល់ត្រូវពេល មានគុណភាពល្អ ជារៀងរាល់ថ្ងៃ ដោយគ្មានករណីលើកលែង។ បើធ្វើបានបែបនេះជារៀងរាល់ថ្ងៃ ដរាបណាអតិថិជននៅត្រូវការ — អ្វីផ្សេងទៀតគ្រាន់តែជាការដឹកជញ្ជូនធម្មតាប៉ុណ្ណោះ។